We aim to ship all orders within one working day (excluding weekends). However, this is subject to change during busier time periods. 

UK and US Orders are shipped using FedEx tracked (Next day delivery). 

EU and international orders will be shipped with FedEx tracked (3 – 5 working days).

We are a UK-registered company – our HQ and packaging facility are based in London. All orders are shipped from the United Kingdom.

You can return your order within 14 working days If you change your mind and want to process a return. Products must be unopened and unused & returned in new condition.

Once we have received the returned order, we will issue a full refund. Please note, that you will be responsible for all return shipping charges.

If an order arrives damaged, faulty, or incorrect/missing, please get in touch with our customer support team immediately – [email protected].  

To return or receive a refund for your order, you must inform us within 7 working days of receiving your order so that we can deal with your request accordingly.